Privacy Policy | Luxe Car Service
Privacy

Privacy Policy.

Last Updated: June 9, 2026

Luxe Car Service LLC (“Luxe,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit bookluxenow.com or use our black car services, how we use it, and the choices you have. By using our website or services, you agree to this Policy.

Section 01

Information We Collect

We collect information you provide directly and information collected automatically:

  • Booking & contact information — name, phone number, email, pickup and drop-off locations, travel dates, flight details, and any special requests.
  • Payment information — processed securely by our third-party payment processor; we do not store full card numbers.
  • Account & corporate information — details you provide when opening a corporate account or applying to a program.
  • Automatically collected data — device, browser, IP address, and usage data collected through cookies and analytics when you visit our website.
Section 02

How We Use Your Information

We use your information to:

  • Provide, schedule, and fulfill your transportation bookings;
  • Communicate with you about reservations, confirmations, and service updates;
  • Process payments and maintain corporate account billing;
  • Improve our website, services, and customer experience;
  • Send marketing or promotional messages where you have consented (you may opt out at any time); and
  • Comply with legal obligations and protect our rights.
Section 03

How We Share Information

We do not sell your personal information. We share it only as needed to operate our business:

  • Service providers — our booking platform, payment processor, website host, and communications tools, who process data on our behalf.
  • Chauffeurs — the trip details necessary to complete your ride.
  • Legal & safety — when required by law, to enforce our terms, or to protect the safety of any person.
Section 04

Cookies & Analytics

Our website uses cookies and similar technologies to operate the site, remember preferences, and understand how visitors use our pages. You can control cookies through your browser settings; disabling them may affect site functionality.

Section 05

Data Retention

We retain personal information for as long as needed to provide our services, maintain records for legal, tax, and accounting purposes, and resolve disputes. When information is no longer needed, we take reasonable steps to delete or de-identify it.

Section 06

Your Privacy Choices

You may request to access, correct, or delete the personal information we hold about you, and you may opt out of marketing communications at any time. To make a request, contact us using the details below. We will respond consistent with applicable law.

Section 07

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Section 08

Children’s Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, please contact us and we will delete it.

Section 09

Third-Party Links

Our website and booking tools may link to third-party sites (such as our booking platform). We are not responsible for the privacy practices of those sites; please review their policies.

Section 10

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by the “Last Updated” date above. Your continued use of our website or services after an update constitutes acceptance of the revised Policy.

Privacy Questions?

Luxe Car Service LLC
60 Island St, Suite 401, Lawrence, MA 01840
Phone: (617) 855-8773
Email: info@bookluxenow.com
Web: bookluxenow.com